Returns & Exchanges
At Zulily, we strive to offer unique finds at incredible prices; while many items are final sale due to our deep discounts, eligible products can be returned within 30 days of shipment for store credit. Please check your order history to confirm the return eligibility of your specific items before starting the process.
Check Eligibility
Visit your 'My Orders' page to identify items marked as 'Returnable' and select the products you wish to send back.
Print Return Label
Generate and print your prepaid shipping label directly from our online return portal to ensure accurate tracking of your package.
Package Your Items
Securely pack the items in their original packaging with all tags attached and include the printed packing slip inside the box.
Ship and Track
Drop off your package at the designated carrier location; once received and processed at our warehouse, your store credit will be issued minus any applicable shipping fees.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing